Sunsai Nature Advisory Service

Sunsai Nature offers workshops, sustainability checks and training for hospitality and tourism companies.

Our team evaluates and evaluates your sustainability rating and helps you transform into an environmentally friendly and sustainable company. Most of these changes will also reduce the cost of day-to-day operations in various departments, from accommodations to restaurants and bars.

Our team will also train and educate your employees in order to achieve the best results for a long-term sustainable path in your industry.

Sustainability check & development strategy

Business sustainability check

Review of daily routines and practices

Resource handling

Customer experience check

Detailed development plan for the implementation of a sustainable business concept with:

plastic free practices

Applied “circular economy” and sustainable resource management

Management training and workshop

 

Sunsai Nature Mystery Shopping

Service Mystery Shop including:

Guest satisfaction analysis

Undercover employee knowledge and service check

ECO guest experience check

detailed mystery shopping report

Improvement recommendation plan

 

Sunsai Nature customer service training

We train your employees in:

Dealing with customers and satisfaction

Work ethic

Handling and resolution of customer complaints

Employee skill assessment

 

MASTER sustainability check

Mystery shopping

in-depth specialist advice

daily company check

Customer service training

Sustainability development plan

Dealing with guest complaints

Employee & management training

 Repeated business inspection after 3 months